Fernando Flores
_bibliography
Medina-Mora, Raul I., et al. "The Action Workflow Approach to Workflow Management Technology." Proceedings of the 1992 ACM conference on Computer-supported cooperative work, Dec. 1992, pp. 281-88.
Flores, Fernando, et al. “Computer Systems and the Design of Organizational Interaction.” ACM Transactions on Information Systems, vol. 6, no. 2, Association for Computing Machinery, Apr. 1988, pp. 153–72.
Flores, Fernando, and Juan J. Ludlow. “DOING AND SPEAKING IN THE OFFICE.” Elsevier eBooks, 1980, pp. 95–118.
_Links
Conversations for Action and Collected Essays: Instilling a Culture of Commitment in Working Relationships
(2013) A framework for creating productive, trusting relationships in any context of coordinating with others
Link to site